Medi-Cal Members: Enhanced 559-448-4500. WebNeed your medical records? How much can I pay per month with a payment plan? Here are some tips to help you get the most out of every visit with your doctor. For more than 70 years, Southern California Permanente Medical Group has practiced ethical, evidence-based medicine keeping our patients at the center, while also delivering high-quality care with compassion and heart. Please follow above COVID-19 restrictions when visiting. If you plan to use an HSA, HRA, or FSA to pay your bill, please keep copies of your Explanation of Benefits (EOB), Statement of Accumulation (SOA), and other documentation for reimbursement and tax purposes. Visit kp.org/registernow to get started. or Why didnt the charge or payment appear on my bill? 11:00am PST 7:00pm PST (8:00am HST 4:00pm HST). WebElectric Mobility Cart Now Available. 8954 Rio San Diego Drive, Ste 406 hbbd```b``y"/IA0i "zd}&3l0i&- mdM@mb!$p#`Y`z`BA$X,&Ox`vXv1&M&0}Q`_L7MxfU! WebCalifornia Members: 1-888-251-7052 Hours of Operation: Mon Fri 8:00am PST 6:00pm PST (8:00am PST 6:00pm PST) Hawaii Members: 1-888-529-1553 Hours of Operation: Our goal for Southern California is simplehelp communities thrive with care and coverage, together. If you already have your records, you can contact our Health Information Management Services (HIMS) Department by email at mashimspmr@kp.org, or by fax at With the outbreak of COVID-19, we want to ensure we are ready to care for the most critically ill patients while also meeting WebIf you believe you've experienced fraud (or are aware of a fraud, waste, or abuse matter involving Kaiser Permanente members or resources), please contact Member Services. WebSpecialties: Services at this medical center have temporarily changed. You can also contact Medicare for fraud-related questions and concerns at: Phone: 1-800-HHS-TIPS (1-800-447-8477) Fax: 1-800-223-8164 TTY (for the hearing-impaired): Select the range of dates you would like to view past payments. Learn more about interpreter services. In order for us to submit your certification, you must: Get a list of immunizations for you or your child. Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Sometimes, it can take several weeks to process the bill after a visit to a doctors office or hospital, depending on your health plan benefits and the services you received. You can also call the Medical Board of California at 916-263-2382, or visit their website . Note: For a full list of charges that have appeared on a medical billing statement, navigate to the Statements tab or visit My Documents to view older statements. Kaiser Permanente health plans around the country: Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii Kaiser Foundation Health Plan of Colorado Kaiser Foundation Health Plan of Georgia, Inc., Nine Piedmont Center, 3495 Piedmont Road NE, Atlanta, GA 30305, 404-364-7000 Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc., in Maryland, Virginia, and Washington, D.C., 2101 E. Jefferson St., Rockville, MD 20852 Kaiser Foundation Health Plan of the Northwest, 500 NE Multnomah St., Suite 100, Portland, OR 97232 Kaiser Foundation Health Plan of Washington or Kaiser Foundation Health Plan of Washington Options, Inc., 1300 SW 27th St., Renton, WA 98057. Southern California contact details. Because we apply your health plan benefits before we send you a bill, we ask that you pay only the balance shown on your current billing statement. If you want to find a Medi-Cal pharmacy outside of Kaiser Permanente, you can use the Medi-Cal Rx Pharmacy Locator online at www.Medi-CalRx.dhcs.ca.gov . It is offered to assist providers that may come into contact with members, including both contracted providers and those who do not otherwise have contracts with Kaiser Permanente to provide services to members. Download your health summary. , Riverside You can also call Medi-Cal Rx Customer Service at 1-800-977-2273, 24 hours a day, 7 days a week (TTY 711 Monday through Friday, 8 a.m. to 5 p.m.). Where can I find my coverage dates and membership status? Visitors may be asked to leave at the discretion of the staff. 1955 Cowell Blvd Davis, CA 95616 530-757-7100. WebKaiser Permanente Southern Californias Medicare Plan has received a 5 out of 5 rating from the National Committee on Quality Assurance (NCQA) in its Medicare Health } Pharmacy and medical bills must be paid separately. endstream endobj startxref You can also call Medi-Cal Rx Customer Service at 1-800-977-2273, 24 hours a day, 7 days a week (TTY 711 Monday through Friday, 8 a.m. to 5 p.m.). How do I change my payment method or add a new one for my payment plan? How will I know when my balance will be paid off? Maria Guzmans passion for patients started when she witnessed hospital staff treat her close loved ones who were fighting cancer with such love and compassion. If you want to find a Medi-Cal pharmacy outside of Kaiser Permanente, you can use the Medi-Cal Rx Pharmacy Locator online at www.Medi-CalRx.dhcs.ca.gov . Office: Phone: Email Address: Antelope Valley: 661-726-2266: avroiu@kp.org: Patients name and Kaiser Permanente Medical Record Only pharmacy, lab and imaging services will be open at this site. Why? Where can I find more information about my Kaiser Permanente health plan benefits? 5:30am PST 4:00pm PST (8:30am EST 7:00pm EST), Georgia Members: 1-855-265-0311 Southern California Permanente Medical Group (SCPMG), Chair of the Board and Chief Executive Officer WebHospital and Medical Office records released as part of this request may contain references related to mental health, addiction, and HIV medical conditions. 41 0 obj <> endobj Medical secretaries can help you with Medical Record Releases. There are also vending machines for access to snacks and drinks at any time of the day. *Most features are available only to members receiving care at Kaiser Permanente medical facilities. 7300 N. Fresno St., Fresno, CA 93720. For help with other questions, contactMember Services. 8:00am PST 7:00pm PST (8:00am PST 7:00pm PST), Hawaii Members: 1-888-529-1553 WebFor more information, please call our CenteringPregnancy coordinator at 909-724-2395. Note: you will need a Work Status Report from your doctor to complete this request. We value ongoing learning, collaboration, and continuous improvement. Kaiser Permanente may modify or change any of the material referenced on this site without any obligation to update this site or otherwise notify the general public. Your pharmacy can tell you if it is part of the Medi-Cal Rx network. Print your immunizationshere. 818-719-2000. Register. You can also call the Medical Board of California at 916-263-2382, or visit their website . Hours of Operation: Mon Fri Note that Hospital and Medical Office records released as part of this request may contain references related to mental health, addiction, and HIV conditions. The beginning of the COVID-19 pandemic felt like walking into the unknown, and for registered nurse Nina Vallega, as she says it is a moment in time shell never forget. If you want to find a Medi-Cal pharmacy outside of Kaiser Permanente, you can use the Medi-Cal Rx Pharmacy Locator online at www.Medi-CalRx.dhcs.ca.gov. With the outbreak of COVID-19, we want to ensure we are ready to care for the most critically ill patients while also meeting Kaiser Permanente medical office providers hours, search our facility directory Affiliated providers office hours or languages spoken by front office staff, call their office directly Providers in your plan or accepting new patients, call 303-338-4545 or 1-800-218-1059 (TTY 711 ), Monday through Friday, 6 a.m. to 7 p.m. Labor & Delivery Virtual Tour >. Contact the office in your area if: Southern California contact details. Learn more about us and our career opportunities . The information in this online directory is updated periodically. Urgent care services are temporarily closed. After 8:00 pm all visitors must check in with security and obtain a pass. Other Important Numbers. For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). What can I do if I have concerns about the quality of care or services I received from Kaiser Permanente? We assist your physician in providing medical certification for your short-term and long-term disability claims. Navigation Menu - Opens a Simulated Dialog. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. The current amount due includes charges shown on your most recent statement. If you receive new hospital bill services after setting up a payment plan, you will see a notification that you must add this new bill charge to your payment plan balance. Family and friends play a key role in helping our loved ones recover during and after their stay in the hospital. This may include a person(s) not legally related to the individual. I made a payment to Pharmacy but I dont see the payment on mobile bill pay. WebPanorama City offers care and coverage, together, to help make life easier. Executive Medical Director and Chair of the Board Visitors under the age of 12 must be accompanied by an adult at all times. Additionally, it includes changing your physician or switching to another health plan. you can set up a monthly payment plan by contacting Kaiser Permanente Member Services at the phone number on your medical bill. Kaiser Permanente is not responsible for the content or policies of external websites. The Emergency Department at this facility is not appropriate for urgent care. Follow us on these external social media sites that will open in a new browser window. Hours: 24/7. How do I change the date each month that my payment will process? Family includes a minor patients parents, regardless of the gender of either parent. A survey found 97 percent of physicians believe there are health benefits to having a pet, mental as well as physical. If youre not registered on kp.org, go tokp.org/registernowto set up your account. Want to review your past clinical history? You will need to contact the members designated region by phone and speak with a live representative. You can also call Medi-Cal Rx Customer Service at 1-800-977-2273, 24 hours a day, 7 days a week (TTY 711 Monday through Friday, 8 a.m. to 5 p.m.). Navigation Menu - Opens a Simulated Dialog, Acute Care-med/Surg This column lists any adjustments and payments made based upon your plan benefits. By phone: Call the number listed on your billing statement or the Member Services phone number listed on the back of your ID card. For the past 2 years, Kaiser Permanente Southern California received the highest ratings in the region for both its commercial and Medicare plans from NCQA. San Diego, CA 92108 Patients often have compromised immune systems; anyone who is experiencinga cough, cold, or other symptoms of illness should not visit. Exceptions to visiting policy will be individualized by the charge nurse, or the nurse assigned to the patient's care, based on the requirements of individual patients. Visiting guidelines vary depending on the patients reason for hospitalization and are at the discretion of the medical team. Affiliated providers office hours or languages spoken by front office staff, call their office directly. General information Emergency Services: 24 hours a day, 7 days a week Urgent Care available Hospital Operator: 1-866-735-2922 TTY (for the hearing/speech impaired): 1-800-222-1222 (toll free) You have already made a request but have not received records within 5 business days of the date your request was submitted. Your online payments can be found in the Payments tab of the Billing and payment details section for each bill. Depending on your circumstances, you may qualify for Kaiser Permanentes Medical Financial Assistance (MFA) Program, which helps eligible patients pay for medically necessary health care services received at Kaiser Permanente facilities. * Kaiser Permanente health plans around the country: Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii Kaiser Foundation Health Plan of Colorado Kaiser Foundation Health Plan of Georgia, Inc., Nine Piedmont Center, 3495 Piedmont Road NE, Atlanta, GA 30305, 404-364-7000 Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc., in Maryland, Virginia, and Washington, D.C., 2101 E. Jefferson St., Rockville, MD 20852 Kaiser Foundation Health Plan of the Northwest, 500 NE Multnomah St., Suite 100, Portland, OR 97232 Kaiser Foundation Health Plan of Washington or Kaiser Foundation Health Plan of Washington Options, Inc., 1300 SW 27th St., Renton, WA 98057. There are a number of convenient features that are available to subscribers. To find: Kaiser Permanente medical office providers hours, search our facility directory. You can also call the Medical Board of California at 916-263-2382, orvisit their website. What is COVID-19? Depending on where you received services, you may get a physician bill, a hospital bill, a dental bill, a venture bill, or a combination of all four. Learn about Health Care Reform. Providers in your plan or accepting new patients, call 303-338-4545 or 1-800-218-1059 (TTY 711 ), Monday through Friday, 6 a.m. to 7 p.m. Contact the office in your area if: Track your requests for Medical Records, Family Medical Leave Act (FMLA) Medical Certification, and State Disability Insurance (SDI) certification requests, Kaiser Permanente health plans around the country: Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii Kaiser Foundation Health Plan of Colorado Kaiser Foundation Health Plan of Georgia, Inc., Nine Piedmont Center, 3495 Piedmont Road NE, Atlanta, GA 30305, 404-364-7000 Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc., in Maryland, Virginia, and Washington, D.C., 2101 E. Jefferson St., Rockville, MD 20852 Kaiser Foundation Health Plan of the Northwest, 500 NE Multnomah St., Suite 100, Portland, OR 97232 Kaiser Foundation Health Plan of Washington or Kaiser Foundation Health Plan of Washington Options, Inc.,1300 SW 27thSt., Renton, WA 98057. external page, 5601 De Soto AvenueWoodland Hills, CA 91367. This page was last updated on: 04/30/2023, Kaiser Permanente health plans around the country: Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii Kaiser Foundation Health Plan of Colorado Kaiser Foundation Health Plan of Georgia, Inc., Nine Piedmont Center, 3495 Piedmont Road NE, Atlanta, GA 30305, 404-364-7000 Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc., in Maryland, Virginia, and Washington, D.C., 2101 E. Jefferson St., Rockville, MD 20852 Kaiser Foundation Health Plan of the Northwest, 500 NE Multnomah St., Suite 100, Portland, OR 97232 Kaiser Foundation Health Plan of Washington or Kaiser Foundation Health Plan of Washington Options, Inc.,1300 SW 27thSt., Renton, WA 98057. WebLos Angeles Medical Center 4867 W Sunset Blvd. Phone. WebFontana Medical Center. Starting from the northernmost county of southern California--Ventura--and going south to San Diego, southern California is home to the following Kaiser-affiliated hospitals: Community Memorial Hospital of San Buenaventura 147 N. Brent St. Ventura, CA 93003 (805) 652-5011 Antelope Valley Hospital 1600 W. Avenue J Lancaster, CA 93534 (661) 949-5000 YT/0( }DN3YwLheb\5LsvMfeU @s Woodland Hills, CA 91367. Hours: 24/7, Or by phone: 1-833-KP4CARE (1-833-574-2273) Youll get a bill after most visits. Web5601 De Soto Avenue. 2023 Kaiser Foundation Health Plan, Inc. We are unable to switch you to this area of care, Navigation Menu - Opens a Simulated Dialog, National Provider Contracting and Strategy*, Cigna Providers Outside a Kaiser Permanente State (Outside CA, CO, DC, GA, HI, MD, OR, VA, WA). If you have any questions about the pre-certification request form, the pre-certification process, or what services require pre-certification, please call us directly at the appropriate phone number below designated to the members plan. Navigation Menu - Opens a Simulated Dialog, State Disability Insurance (SDI) certification, Release of Medical Information department contact information, Order an electronic copy of your detailed medical records, online application for EDD Paid Family Leave, Request for confidential communications forms, Learn more about link terms and conditions, San Bernardino County (Fontana and Ontario Medical Centers), Form receipt number (to obtain your form receipt number, complete the, Patients name and Kaiser Permanente Medical Record Number, Caregivers last name as it appears on the claim. You can download your official immunization certificate for use with school entry, camp, or for an employer. endstream endobj 42 0 obj <>/Metadata 3 0 R/PageLabels 38 0 R/Pages 39 0 R/StructTreeRoot 7 0 R/Type/Catalog/ViewerPreferences 58 0 R>> endobj 43 0 obj <>/MediaBox[0 0 612 792]/Parent 39 0 R/Resources<>/Font<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 44 0 obj <>stream Hours of Operation: Monday thru Friday 7 - 10 a.m. and 11 a.m. - 4 p.m. 92505, Western University of Health Sciences College COMP, Measuring care quality in our hospitals(PDF). .dbc60ZU__j$%1#{&"Iy@GB7ZwKzf. You are a proxy for, or caregiver of, a Kaiser Permanente member and need to request records on his or her behalf. Napa/Solano area (Vacaville/Vallejo) 707-651-1359 VAL Please DO NOT leave more than ONE message, as this may delay our response. Bring your Kaiser Permanente ID card and a photo ID. Members of family include spouses, domestic partners, and both different-sex and same-sex significant others. Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Order an electronic copy of your detailed medical records. Hours: 8 a.m. to 5 p.m. Email: KPWA-ROI@kp.org Email: KPWA-ROI@kp.org Fax: 877-848-6896 Fax: 509-232-3127 6. Southern California Permanente Medical Group, Joy in Medicine Health System Recognition Program. Before we can do this, you will need to obtain a doctors note (caregiver report) that certifies the patients need for a caregiver. Look no further. Kaiser is a membership HMO with its own medical offices and hospitals and you must be a member to go to any Kaiser facility. They dont accept outside health insurance. They do accept Medicare and Medicaid or Medi-Cal which are assigned to Kaiser and if you do that, you must only use Kaiser. WebSouthern Alameda County (Fremont/Hayward/San Leandro/Union City) 510-675-6700 GSAAROI-DEPT@kp.org. WebKaiser Permanente health plans around the country: Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii Kaiser Foundation Health Plan of Colorado Kaiser Foundation Health Plan of Georgia, Inc., Nine Piedmont Center, 3495 Piedmont Road NE, Atlanta, GA 30305, 404-364-7000 Kaiser Foundation Health Plan Before you submit your medical bill payment, you may want to change the payment method youve selected. What do I do now? %%EOF WebRancho Cordova, CA 95670 916-631-3000. Each patient room is designed to provide comfort for your family and visitors, including a bed for overnight stays. WebBy phone: Call the number listed on your billing statement or the Member Services phone number listed on the back of your ID card. Kaiser Permanente health plans around the country: Kaiser Foundation Health Plan, Inc., in Northern and Southern California and Hawaii Kaiser Foundation Health Plan of endstream endobj startxref WebTo find out about each medical groups doctors and locations, health plans accepted, appointment hours, after hours services, urgent care services, and more go to

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