It can also happen when youre playing a game and you or a friend accidentally trips the power cord. A loose connection might be the cause of your shutdowns. If not, you can consider removing unneeded hardware such as modem, sound card or other expansion cards that arent necessary for your laptop to function properly. Unfortunately, Windows Defender may not detect it, so its worth trying another antivirus application such as Avira and Panda. Having your laptop shut off for no explicable reason is never good even if you arent in the middle of something, in part because it might be a hardware issues. Tip: You can visit the manufacturers website and download the updated version from BIOS. EC Firmware, BIOS are all up-to-date. The laptop would just switch to the battery if the adapter couldn`t supply enough amps . If the 4 ways recommended in this article fail to help, you should seek professional services. Just cleaned and put on some Arctic Silver. So you should make sure that your device drivers are up to date. Why Is My iPhone Keyboard Split In Half? With a year of content writing experience, I try my best to write tech and gaming-related content in a way that anyone can follow through. After it turns off , can you imidiatley turn it back on again ? To update any driver, open Device Manager by right-clicking on Start and selecting "Device Manager". Hit ENTER to open it. Automatically update drivers: if you dont have time or patience, you can do it automatically with Driver Easy. Set Low battery level/Reserve battery level to 0%. If you recently installed new hardware, try removing it to see if the problem is fixed. Sounds more like a CPU overheating problem. I could be the thermal paste has a "bake out" issue. #1 msi laptop shuts off immediately when I unplug it. LAPTOP RANDOMLY SHUTS OFF DURING GAMING . Remove all the external peripherals such as USB devices, USB flash drive, Hard drives and PCI-e cards. The internal hardware components of your laptop generate heat, and the cooling fan helps reduce the heat. Thanks for the help guys. So why does your MSI laptop keep shutting off by itself? 5 Ways to Find Printers IP Address (All Brands), Fix: System Cannot Find Any Bootable Devices, Ink Cartridge Not Recognized? As an Amazon affiliate, I earn from qualifying purchases. If your CPU is not listed on the compatibility report, that means it has not passed MSIs recommended requirements, we suggest to use the compatible CPU models to receive the best experience. If the problem still persists, please continue the troubleshooting process below. Highest I've seen is 90 C. But it's shut off anywhere between 65 C - 90 C. Last one was running steady at 71 C. Vents are clean. You can find out what type of battery your laptophas here. Deleted it, restarted and have been running the game for about 45 minutes now. Find all of the equipment and supplies you need in the links below. I changes values from 20 min to Never - so far 1h and it still works. If you can't cope with the hassle of updating drivers one by one, check online for services that let you search for the outdated driver on your PC and update them automatically. Note: the screenshots below come from Windows 10, and the fixes also work on Windows 8 and Windows 7. when i play Stalker: GAMMA on my computer and i have settings that give me ~40-50 fps the computer will never turn off no matter how long i play for, but, if the settings are perfect . That would also reduce the power consumption and the stress on the mosfets . As obvious as this problem may sound, laptops can randomly shut down when theyve no power or a problem with the power supply. Msi Usa In this video, our Certified Technician works through the step-by-step process that we would use to fix this shut-off problem. I have to hold the power button on the top right of my keyboard to shut it down. So, if you have installed new hardware or software on your laptop, the BIOS may not hold the information needed to run them, resulting in your laptop turning off randomly. For Example, plug the power cord into the wall power socket, do not to connect through an adapter or extension cord. So you should, If your laptop always gets overheated, you should consider invest a, Note: If this method fixes your issue, you should, You can update your drivers automatically with either the, 5) On the same pane, make sure to uncheck. check whether the CPU is compatible to the motherboard. There are two ways to update drivers: manually and automatically. If the CMOS battery is not an issue, your OS might be crashing, or some system files went missing. This causes your computer to produce heat faster than the fan can dissipate it. What noises did your computer make just before shutting down?Help support our channel:1. To check why the computer shutdown with Command Prompt, use these steps: Once you complete the steps, you will understand why the computer was shut down or restarted unexpectedly. To update the drivers, go to Device Manager and update all the drivers. His primary focus is to write comprehensive how-tos to help users get the most out of Windows 10 and its many related technologies. An MSI laptop might shut off by itself for a few reasons. This guide will show you the steps to check why the device shut down on Windows 11. LAPTOP RANDOMLY SHUTS OFF DURING GAMING : r/MSILaptops - Reddit Restart your laptop to solve the random shutdowns. If that is the case for you, you can try the following steps to ensure your Windows has the latest updates installed. Remove them and see if the problem goes away, then add them back in one by one. Anyways try to downclock the card while on adapter say maybe 10% , and also the mem freq. Under the . There is no temp on hwmonitor for the SSD could that be a problem? You are using an out of date browser. I think that narrows it down to the actual card. The most common MSI problems that result in laptop shutdown off include software issues, internal hardware disconnects, and overheating, Sometimes updating your BIOS and Windows software can fix the problem. Remove and reattach all wires within the system to see if that fixes the issue. My new MSI GS75 Stealth randomly enters sleep mode. Have you encountered the infamous blue screen of death while using your laptop lately? When you buy through links on our site, we may earn an affiliate commission. You can also use Windows Security: a built-in security software that comes with your Windows. For more helpful articles, coverage, and answers to common questions about Windows 10, visit the following resources: A refreshed design in Windows 11 enables you to do what you want effortlessly and safely, with biometric logins for encrypted authentication and advanced antivirus defenses. So before throwing your laptop out of the window, read on. We know that your time and money are valuable so we review each piece of equipment with the utmost of care, always looking for what will work for you. When it comes to the power supply of the laptop, you might notice frayed or disconnected cords. Manually update drivers: you can update your device drivers manually by going to the manufacturers website, and searching for the most recent correct driver for each. When you purchase through links on our site, we may earn an affiliate commission. I have a Z87 MPower with a 4690k @ 4.2ghz (stock voltage, stable for 5 years now), 4*4GB DDR3 1600mhz, RX 570 8gb, 650W EVGA G1. In the "All Event ID" textbox, include the following ID numbers separated using a comma: Double-click a log to confirm the information. Haven't seen it above 98% in a while. JavaScript is disabled. Step 4: Click on the Choose what the power buttons do link. The status of the device should read: If theres a fault, that would be a good starting point for your problem. Can You Connect 2 Bluetooth Headphones To One iPad? I have MSI GL63 running Windows 10 Home 64 bit. I have researched 4 ways you can stop your Windows 10 PC from randomly shutting down, so you can work without fear of being interrupted while doing important things on your computer. Our mission: to help people learn to code for free. Theyll keep asking you to reboot then one day you might find that your computer just shuts off or restarts at an inconvenient time. The best way to update a GPU driver is explained below: Step 1: Right-click on Start and select Device Manager. Driver Easy will then scan your computer and detect any problem drivers. How to find out why your PC shut down for no reason on Windows 10 and There are something you can do to fix your laptop randomly shutting down. We accomplish this by creating thousands of videos, articles, and interactive coding lessons - all freely available to the public. This question always comes up when trying to find a solution, but the problem remains. Usually, you don't think about reviewing this information as long as Windows 11 starts up again correctly. Laptop Keeps Shutting Off? Here's How To Fix It - Tech News Today Step 4: Choose Full scan and click Scan now. So you should keep your laptop in the rather open area, where there is less debris or dust, and let the fan works properly. Step 3: Right-click on your display adapter and select Properties. Any ideas? What you should do in this case is run a full system scan with Windows Security (aka Windows Defender), or any third-party antivirus program of your choice. Most commonly this happens 2-3 times in a row as I launch the game. This can be frustrating and negatively impact your productivity as it interrupts important tasks and activities. Windows will automatically look for, download, and install the latest updates on your OS and drivers. I don't "think" its an overheating problem, but I could be wrong. Copyright 2009-2023 Easeware Technology Limited. Also note that the actual range for overheating depends on the computer, and you should check your manual to see what ranges your laptop can produce. To avoid this problem, you can use cooling padsfor your laptop or update your graphics card driver to cool your laptop. If it doesnt turn off, your operating system may be corrupted and youll need to factory reset your laptop and reinstall Microsoft Windows. So check the power cord and make sure its properly connected to the power source. Make sure the PC is assembled correctly, please refer to the product manual on MSI website (For example, CPU installation, RAM Memory ,connect the front panel header, install graphic cards, connect ATX power connector, connect power supply and so on). Future US, Inc. Full 7th Floor, 130 West 42nd Street, It is used so widely these days that we just expect it to be there whenever we need it. If it fixes the issue, you should have found and fixed your problem. Adaptive or Max performance ? Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires the Pro version youll be prompted to upgrade when you click Update All). Some users reported that turning off fast startup stopped their laptops from randomly shutting off. The next step would be to use MSIs Dragon Center software to turn the power down to the graphics card or processor even if just a little bit if the laptop is overheating. So, it is best to monitor your battery while using it. There is another simple solution here too: Unplug all the accessories for your computer, especially those that are on USB. Copyright 2022 | Technize.com, All Rights Reserved. Clear the BIOS data by moving JBAT1 from its original 1-2 position to 2-3 position after discharge the computer. Instead of doing that, you should check the manufacturer's website and download updates from there. But if the cooling fan doesnt work properly, your laptop cant exhaust heat and will get turned off randomly. Hopefully yall have the reliable performance you expect from your computer. It is best to do your research and find out which suits you. He has an IT background with professional certifications from Microsoft, Cisco, and CompTIA, and he's a recognized member of the Microsoft MVP community. New MSI Gaming laptop randomly goes to sleep PC turns ON and then OFF in a matter of seconds - TechPowerUp Forums Select [Compatibility] down below the model name. You are using an out of date browser. msi laptop shuts off immediately when I unplug it. #1. If its loud, it may be broken and need to be replaced. when I restart the machine it doesn't get past post before shutting off again so obviously the battery is completely drained. My problem is that when I shut down the device and turn it on, (fully charged or not it doesn't matter) battery drains about 2-3% on average (in about 15h) sometimes a bit more, or less. How to determine shutdown reason on Windows 11 from Event Viewer, How to determine shutdown reason on Windows 11 from PowerShell, How to determine shutdown reason on Windows 11 from Command Prompt, Windows 11 on Windows Central All you need to know, Windows 10 on Windows Central All you need to know, Review: Thrustmaster T818 wheelbase makes direct-drive sim racing affordable with a catch, The Microsoft and Activision Blizzard deal is being scrutinized for the wrong reasons, Get this rare Destiny 2 armor set now before it goes away next week, Minecraft Legends celebrates over 3 million players, releases first update, 70% off Avast One for a limited time only. The Gadget BuyerC/O RockTide Media, LLC4441 Six Forks Road, Suite 106-205Raleigh, NC 27609, The Gadget Buyer | 4441 Six Forks Road, Suite 106-205, Raleigh NC 27609 | (919) 526-0419 | 2023 The Gadget Buyer | Tech Advice. Answered! Overheating is often the result of dirt blocking the fan or clogging the vents or grilles - which are part of your laptop's ventilation system. Also be sure to clean the thermal fan as well. Save my name, email, and website in this browser for the next time I comment. battery is at 100% played around with display and battery settings can't seem to find a sollution Solution RARRAF Sep 8, 2018 well. Temps were fine, and it just shut off again. My computer only shuts off when the game i play either gets very high fps or when the scene that the GPU is trying to process (100% power GPU) is too great. If your laptop always gets overheated, you should consider invest a laptop cooler or cooling pad, and you can buy one from the Internet. 4. How to control what happens when you shut your laptop lid Also, an outdated BIOS can cause problems shutting down your laptop. The solution to this is to leave the laptop after unplugging it and give it a few more seconds to switch to battery power, I've found this does the trick. 5 8 How do I fix this? 2. Install old drivers and try if it is gone? It does charge when plugged in. well correct me if I am wrong but that is a sure sign of a dead battery buy a new one. In only one of these cases did it cause a BSOD. Step 6: Open your browser, paste in the ID, and search for it. If it's just warm, you can move on to the next solution to find out why your laptop happens to shut down. MSI Laptop Can't Shutdown or Restart : r/MSILaptops - Reddit Some of the best free online scanners can be found above. The process of changing a CMOS battery in a laptop, although easy, can be quite daunting if you do not want to mess with the hardware or have little knowledge about it. I`m not saying it`s a fix , but at least you will narrow it down .. Most laptops have a self-protection mechanism that turns itself off when its parts get too hot due to overheating. I'll let MSI know what I found and we'll see how they want to do it. 2) Run Driver Easy and click the Scan Now button. For a better experience, please enable JavaScript in your browser before proceeding. All right, did a reading on the power adapter, rated for output of 19V. You can follow the steps below to turn off the feature. Unless you can link these logs to another system component error log, it would be difficult to identify what exactly forced the unexpected shutdown. Now I wanna start again and it turns itself off like if you would hold the startupbutton after a random number of minutes into a level. Hey, I've recently started having an issue where my PC just randomly shuts down (like a power cut but not, very sudden). After you turn it back on , does the fan run at full speed when booting up ? Make sure that you download the correct file and then install it on your laptop. Check each log description to determine the time and reason for the shutdown. Such components include Display Adapters, Cameras, Bluetooth, Sound, video and game controllers, and USB controllers. 6) Restart your laptop and see if it fixes the issue that your laptop randomly turns off. Other potential problems include overheating. An MSI laptop might shut off by itself for a few reasons. There are a few solutions to computer overheating problems. Even though hibernation speeds up the startup process, you can see it causing various problems on your laptop and even randomly turns it off. BIOS means Basic Input Output System, and is run off a small chip or battery on the motherboard that stores info about the computers hardware. my msi laptop randomly shuts down when i play league of legends (but when i plug it and turn on performance mode and play its good but still there is noise) and doesnt want to start till i plug it it does that when i open the game with the laptop not pluged charging model is gf 63 9sc can someone please explain whats happening + it also started Why Is My Sonos Flashing White? However, you may need to know these details to determine if an issue needs attention. Dont worry. The CMOS battery is an essential part of the laptop responsible for saving the BIOS settings. So far I have been unable to boot into safe mode, however I can get to the bios screen and everything works just fine. Like2. Similar to the heating issue caused by the fans not working, other hardware components may fail to operate properly, resulting in random laptop power off. A faulty battery can cause the laptop to shut off randomly in most cases. Tweet a thanks, Learn to code for free. We never know what kind of threats attack our systems. Additionally, it is best to see if your device storage is full or not. Therefore, you should have your laptop checked by experienced laptop repair companies or the manufacturers service centers. The first few search results will show the exact name and manufacturer of your GPU. Lets explore a few reasons why an MSI laptop or any computer might shut off suddenly and the solutions to these problems. It`s either overheating ( and not necesarilly the video chipset itself , the mosfets might be the cause ) . If it does not download automatically, please click here. I did 100 heel touches a day for a week heres my results, HPs new laptop is IMAX Certified and yes, that does sound pointless, Acer Swift X16 challenges MacBook Pro with 3K OLED display and RTX 4050 GPU, I just played Cyberpunk 2077 on my iPad Pro and the results match a powerful gaming PC. Step 8: Install the driver and restart your PC. Fan was running at full speed. I monitored temps and logged them using GPU-Z. This problem can be especially prevalent with gaming laptops like an MSI because, put simply, between a graphics card and a higher end processor, they can produce lots of heat. Step 3: Click the "Scan Options" link. When u go to advance power options - there is option at the top for time to switch off Disc while its idling. Theres no doubt that regular maintenance of our laptops has a great impact on the processing speed of our laptop. Some laptop manufacturers also offer services that can help you with the problem. If you already have one installed, update it and then run a full scan. 4 Ways to Fix It, Cookie Clicker Garden Guide to Unlocking Every Seed, Computer Turns On But Monitor Says No Signal (9 Ways To Fix). There are different reasons why your laptop is acting in such a way. Lillian is a technical writer and a tech enthusiast who loves to share technical tips and solutions to computer problems. Sometimes Windows really wants you to update your computer, often because of a security issue. Heres how to do it: 1) Open Control Panel in your laptop, and select view by large icons or small icons. Why does my MSI laptop keep shutting off by itself? RE: GT780DXR CPU overheating problem. While playing a game yesterday, it instantly shut off. The answer is to help our laptops run efficiently. Technize is a site devoted to reviewing the best tech gadgets and gears. After successful installation, I turned on the laptop and It works perfectly fine, charges ok and doesn't discharge quickly or not completely. http://www.cpuid.com/softwares/hwmonitor.html, my favorite World of Tanks :) is that a software?? I can add: I played Hitman: Absolution trough the end. New York, It is best to keep in mind that manually updating drivers can take a while. 5) On the same pane, make sure to uncheck Turn on fast startup (recommended). Why Wont My JBL Headphones Connect to My iPhone? Save my name, email, and website in this browser for the next time I comment. Apart from these ways, there are others you can use to fix this issue such as updating BIOS and checking up on the hard drive. Subscribe3. These are your RAM, your motherboard, drivers, USB controllers and more. Any clue on how I could check this? It may not display this or other websites correctly. Prices pulled from the Amazon Product Advertising API on: Product prices and availability are accurate as of the date/time indicated and are subject to change. Use a compressed air vacuum cleaner to dust your laptop. The first search result should be Windows Security. Is there a Power Management Mode option in Nvidia Control Panel ? Finally, replacing the thermal paste on the processor is the last resort, only because most users will find it to be the most involved process. If thats not the problem with the abrupt shutdown, then read on to learn more. And back where I started. 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You may have changed some settings in your operating system, which can cause problems. So run a virus scan across your entire Windows system. Reinstalling the Microsoft Windows operating system, which weve already recommended, should fix the problem. Copyright 2023 Micro-Star INT'L CO., LTD. All rights reserved. Another potential, and honestly more common issue is Windows update. Run your fingers over the sides and bottom of your laptop to check if its overheated. All drivers are up-to-date. use hwmonitor,to chek all components temps..maybe is something ellse that heat up?? Heres how it works. Hence, it is advisable to check for such possibilities as well. MSI computers also come with software to let you throttle your power back a bit to avoid excessive heat. However, these events will help to understand what happened and where to continue looking. Thats it. First, youll need to carefully remove the fan by pulling off a small connector pin that connects it to the rest of the machine. my msi laptop randomly shuts down when i play league of legends (but when i plug it and turn on performance mode and play its good but still there is noise) and doesnt want to start till i plug it it does that when i open the game with the laptop not pluged charging model is gf 63 9sc can someone please explain whats happening + it also started making noises but not constantly like errr quiet and errr again the sound its like coming from center it hasnt been a year sice i got it like 6 months, I was playing league of legends the other day on battery and the laptop, randomly shutdown and didn't start up till I pluged it into charger this is the second time to happen. Windows update can be very sneaky and in my opinion, kind of annoying. You can get a replacement battery, and hopefully, it can solve your problem. 4) Click Change settings that are currently unavailable. Well talk about various reasons why your MSI laptop might shut off and what you can do to fix each one. For a better experience, please enable JavaScript in your browser before proceeding. You may have to resort to third-party software. Fixes For Laptop Keeps Shutting Off There are different reasons why your laptop is acting in such a way. Laptop Starts Up Then Shuts Down? [How To Fix] - NetBookNews In addition, if youre confident with your computer skills, you can disassemble your laptop and clean your fan. Some malware and viruses do cause your computer to abruptly shut down. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Type above and press Enter to search. Whenever I start it the first time in the day, it starts, loads a little (usually to the MSI screen) then after a little metallic click type sound, it shuts down (like a force shut down via. Remain the motherboard with CPU, CPU radiator fan and a single RAM memory (installing on the second RAM's DIMM slots up by the CPU socket).
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